Frequently Asked Questions
Orders that have opted for the free shipping option will be shipped using First Class Mail (non-trackable). If you prefer to have a tracking ID, please consider the other paid USPS options available.
International orders will be shipped with International First Class Mail (non-trackable).
Our free shipping option, First Class Mail US, usually delivers within 3-5 business days however can take up to 7-10 business days in unforeseen circumstances.
Our international shipping option, First Class International, usually delivers in 7-14 days however can take up to 21 business days in unforeseen circumstances.
A shipping confirmation is emailed when the order has been shipped. Please check your spam folder in case it might have landed there.
If an order isn’t received within 7 business days, please contact firstname.lastname@example.org and we’ll be more than happy to check in your order and fix any issues.
Once the vinyl has been fully set the adhesive is meant to lasts for at least 3 years. There is a small “grace period” right after applying when the vinyl can be peeled off by hand in case the sticker was applied wrong. Removing the sticker should be done carefully to avoid any damage. Please note that we are not liable for any damages direct or indirect caused.
As of January 23rd, 2019 we updated the vinyl set to have a distinct design for every door. Any orders placed before January 23rd will be receiving the original design which only has a left and right version. If you ordered the original set and would like the upgraded set for a 15% discount please email email@example.com.
The glow-in-the-dark option is currently being tested. For any new product launches, make sure to subscribe to our newsletter and to also receive exclusive discounts!