Frequently Asked Questions
Nope! Not at all. The application process is segmented and doesn’t require you to take off the mirror :).
The chrome delete kit is a medium difficulty level. If you’ve never installed a vinyl wrap before, we highly recommend trying out one of our other products first: www.teslabros.com/shop. Doing so will allow you to gain a little bit of experience working with vinyl wraps.
All orders will be shipped using Priority Shipping with tracking ID.
International orders will be shipped with International Priority Mail with tracking ID.
Our shipping option, Priority Shipping, usually delivers within 3-5 business days, however, can take up to 7 -10 business days in unforeseen circumstances.
Our international shipping option, Priority Shipping International, usually delivers in 8-10 days, however, can take up to 21 business days in unforeseen circumstances.
A shipping confirmation with tracking information is emailed when the order has been shipped. Please check your spam folder in case it might have landed there.
If an order isn’t received within 5 business days for the US and 21 days for international orders, please contact [email protected] and we’ll be more than happy to check in your order and fix any issues.
Once the wrap has been fully set the adhesive is meant to lasts for at least 5 years. There is a small “grace period” right after applying when the vinyl can be peeled off by hand in case the sticker was applied wrong. Removing the sticker should be done carefully to avoid any damage. Please note that we are not liable for any damages direct or indirect caused.
Before launching colors, we ensure that they perfectly match the exterior color of your Tesla. If you don’t see the color that you want, send us an email at [email protected] and we’ll give you an update on the color you are looking for!
Although we strive to offer the simplest possible DIY kit, we understand that mistakes can happen. We offer ONE free replacement part per order. After the free part, you can simply email us at [email protected] to purchase parts that you need.
Notice of Non-Affiliation and Disclaimer : We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Tesla, Inc. or any of its subsidiaries or its affiliates. The official Tesla, INC website can be found at http://www.tesla.com. “Tesla” and “T” logos are trademarks owned by Tesla, Inc., and TeslaBros LLC has no affiliation, sponsorship, or connection with Tesla Inc.
We do not take any responsibility and we are not liable for any damage caused through the use of our products or services, be it indirect, special, incidental or consequential damages (including but not limited to damages for loss of business, loss of profits, interruption or the like).
We can refund orders up to 14 days after it was received on orders that were never used. Orders must be returned to us.
If there was an application error, you can easily ask for a replacement through www.teslabros.com/replacement. Please note that the window trims (top and bottom) do not qualify for a refund.
Custom colors are ineligible for refunds as the process to create custom colors requires additional expenses.